Privacy Policy for Shop.VentanaTravel.com
Effective Date: December 16, 2024
Welcome to Shop.VentanaTravel.com (the “Website”), operated by Ventana Travel LLC (“we,” “us,” “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with us, and your choices regarding your data.
1. Information We Collect
We collect information to provide and improve our services, process your transactions, and personalize your shopping experience. This includes:
A. Information You Provide to Us
Account Information: When you create an account, we collect your name, email address, phone number, and password.
Transaction Information: When you make a purchase, we collect billing and shipping addresses, payment details (credit/debit card information), and order details.
Communications: If you contact us (e.g., via email or chat), we collect information about your inquiry or feedback.
B. Information Automatically Collected
Device Information: We collect IP address, browser type, operating system, and device identifiers when you use our Website.
Usage Data: Information about how you navigate and interact with our Website, such as pages viewed, clicks, and time spent.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and gather usage data. [See our Cookie Policy for details.]
C. Information from Third Parties
Payment Processors: Information related to your transactions may be shared by payment gateways.
Marketing Partners: We may receive information from social media platforms or advertisers to personalize your experience.
2. How We Use Your Information
We use your personal information to:
Process and fulfill orders, including shipping and returns.
Verify your identity and prevent fraud.
Communicate with you about your orders, account, or inquiries.
Personalize your shopping experience and recommend products.
Improve our Website, services, and marketing efforts.
Comply with legal obligations and enforce our terms.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with third parties as follows:
A. Service Providers
Shipping companies, payment processors, and IT service providers to facilitate transactions and Website operations.
B. Legal and Compliance
When required by law or to protect our rights, we may share information with law enforcement or regulatory bodies.
C. Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.
D. With Your Consent
We may share information for other purposes with your explicit consent.
4. Affiliate Links Disclaimer
Some links on our Website are affiliate links, meaning we may earn a commission if you click on them and make a purchase. Please note that we do not represent or endorse the products or services offered through these links. Your interactions with these third-party websites are governed by their own terms and policies.
5. Your Choices and Rights
A. Account Settings
You can update your account information and preferences by logging into your account.
B. Marketing Preferences
You may opt out of receiving promotional emails by following the “unsubscribe” link in our communications or updating your settings.
C. Cookie Management
You can manage your cookie preferences through your browser settings.
D. Access and Deletion Requests
You may request access to or deletion of your personal information by contacting us at travel@ventanatravel.com. Certain legal obligations may limit our ability to fulfill deletion requests.
6. Security of Your Information
We implement technical, administrative, and physical safeguards to protect your personal information. Despite these measures, no security system is completely foolproof, and we cannot guarantee absolute security.
7. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of any such data, we will delete it promptly.
8. International Users
If you access our Website from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the Website constitutes acceptance of any changes.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Ventana Travel LLC
Email: travel@ventanatravel.com
Phone: 3609913611
Address: Evergreen Ave, Vancouver, Washington, USA
Additional Resources
Thank you for trusting Shop.VentanaTravel.com. We value your privacy and are here to help with any concerns.